Internal speakers with no audio - HP Elitebook 8 G1i, Intel Core Ultra7 258V Lunar Lake

[KathyMorocco]

The laptop is new, purchased direct from HP one week ago. Speakers pass all BIOS hardware testing including speaker audio tests.

This is a current model HP Elitebook 8 G1i running HP BIOS version X91-01.02.04 / 2.3.8.0.
CPU: Intel Core Ultra7 258V Lunar Lake

The problem affects various Ubuntu / Debian-based linux distros such as Linux Mint; also some non Debian distros such as Manjaro / Arch and Fedora (rawhide).

Audio works perfectly through the headphones jack or via USB audio -- just not from the laptop speakers.

[KathyMorocco]

From System Reports (Linux Mint 22.2)

System: Kernel: 6.14.0-37-generic arch: x86_64 bits: 64 compiler: gcc v: 13.3.0 clocksource: tsc Desktop: Cinnamon v: 6.4.8 tk: GTK v: 3.24.41 wm: Muffin v: 6.4.1 vt: 7 dm: LightDM v: 1.30.0 Distro: Linux Mint 22.2 Zara base: Ubuntu 24.04 noble Machine: Type: Laptop System: HP product: HP EliteBook 8 G1i 16 inch Notebook Next Gen AI PC v: SBKPFV3 serial: <superuser required> Chassis: type: 10 serial: <superuser required> Mobo: HP model: 8D8A v: KBC Version 53.2C.00 serial: <superuser required> part-nu: BM0P0UA#ABA uuid: <superuser required> UEFI: HP v: X91 Ver. 01.02.04 date: 08/14/2025 Battery: ID-1: BAT0 charge: 64.5 Wh (85.3%) condition: 75.6/77.0 Wh (98.1%) power: 8.6 W volts: 16.8 min: 15.4 model: Hewlett-Packard Primary type: Li-ion serial: <filter> status: discharging cycles: 2 Device-1: hidpp_battery_0 model: Logitech G305 Lightspeed Wireless Gaming Mouse serial: <filter> charge: 100% (should be ignored) rechargeable: yes status: discharging CPU: Info: 8-core model: Intel Core Ultra 7 258V bits: 64 type: MCP smt: <unsupported> arch: Lunar Lake rev: 1 cache: L1: 832 KiB L2: 14 MiB L3: 12 MiB Speed (MHz): avg: 1806 high: 2786 min/max: 400/4700:4800:3700 cores: 1: 1373 2: 2786 3: 1069 4: 424 5: 2200 6: 2200 7: 2201 8: 2200 bogomips: 52838 Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx Graphics: Device-1: Intel Lunar Lake [Intel Graphics] vendor: Hewlett-Packard driver: xe v: kernel arch: Gen-14 ports: active: eDP-1 empty: DP-1,DP-2,DP-3 bus-ID: 00:02.0 chip-ID: 8086:64a0 class-ID: 0300 Device-2: Luxvisions Innotech HP 5MP Camera driver: hid-sensor-hub,usbhid,uvcvideo type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 3-4:2 chip-ID: 30c9:00e6 class-ID: fe01 serial: <filter> Display: x11 server: X.Org v: 21.1.11 with: Xwayland v: 23.2.6 driver: X: loaded: modesetting unloaded: fbdev,vesa dri: iris gpu: xe display-ID: :0 screens: 1 Screen-1: 0 s-res: 1920x1200 s-dpi: 96 s-size: 508x317mm (20.00x12.48") s-diag: 599mm (23.57") Monitor-1: eDP-1 model: LG Display 0x07be serial: <filter> res: 1920x1200 dpi: 141 size: 345x215mm (13.58x8.46") diag: 407mm (16") modes: 1920x1200 API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris device: 1 drv: swrast gbm: drv: iris surfaceless: drv: iris x11: drv: iris inactive: wayland API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 25.0.7-0ubuntu0.24.04.2 glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (LNL) device-ID: 8086:64a0 Audio: Device-1: Intel Lunar Lake-M HD Audio vendor: Hewlett-Packard driver: sof-audio-pci-intel-lnl bus-ID: 00:1f.3 chip-ID: 8086:a828 class-ID: 0401 API: ALSA v: k6.14.0-37-generic status: kernel-api Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin Network: Device-1: Intel driver: iwlwifi v: kernel port: N/A bus-ID: 00:14.3 chip-ID: 8086:a840 class-ID: 0280 IF: wlp0s20f3 state: up mac: <filter> IF-ID-1: docker0 state: down mac: <filter> Bluetooth: Device-1: Intel driver: btintel_pcie v: 0.1 bus-ID: 00:14.7 chip-ID: 8086:a876 class-ID: 0d11 Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.4 lmp-v: 13 sub-v: 4b3a hci-v: 13 rev: 4b3a class-ID: 7c010c Drives: Local Storage: total: 1.82 TiB used: 93.76 GiB (5.0%) ID-1: /dev/nvme0n1 vendor: Smart Modular Tech. model: SHPP41-2000GM size: 1.82 TiB speed: 63.2 Gb/s lanes: 4 tech: SSD serial: <filter> fw-rev: 51061A20 temp: 33.9 C scheme: GPT Partition: ID-1: / size: 191.19 GiB used: 25.42 GiB (13.3%) fs: ext4 dev: /dev/nvme0n1p4 ID-2: /boot/efi size: 598.8 MiB used: 24.4 MiB (4.1%) fs: vfat dev: /dev/nvme0n1p1 Swap: Alert: No swap data was found. USB: Hub-1: 1-0:1 info: hi-speed hub with single TT ports: 1 rev: 2.0 speed: 480 Mb/s lanes: 1 chip-ID: 1d6b:0002 class-ID: 0900 Hub-2: 2-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 20 Gb/s lanes: 2 chip-ID: 1d6b:0003 class-ID: 0900 Hub-3: 3-0:1 info: hi-speed hub with single TT ports: 8 rev: 2.0 speed: 480 Mb/s lanes: 1 chip-ID: 1d6b:0002 class-ID: 0900 Device-1: 3-4:2 info: Luxvisions Innotech HP 5MP Camera type: video,HID driver: hid-sensor-hub,usbhid,uvcvideo interfaces: 6 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 500mA chip-ID: 30c9:00e6 class-ID: fe01 serial: <filter> Hub-4: 3-5:3 info: Genesys Logic Hub ports: 3 rev: 2.0 speed: 480 Mb/s lanes: 1 power: 100mA chip-ID: 05e3:0610 class-ID: 0900 Device-1: 3-5.1:5 info: Synaptics type: <vendor specific> driver: N/A interfaces: 1 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 100mA chip-ID: 06cb:0106 class-ID: ff00 serial: <filter> Device-2: 3-6:4 info: Logitech USB Receiver type: keyboard,mouse,HID driver: logitech-djreceiver,usbhid interfaces: 3 rev: 2.0 speed: 12 Mb/s lanes: 1 power: 98mA chip-ID: 046d:c53f class-ID: 0300 Hub-5: 4-0:1 info: super-speed hub ports: 2 rev: 3.1 speed: 20 Gb/s lanes: 2 chip-ID: 1d6b:0003 class-ID: 0900 Sensors: System Temperatures: cpu: 42.0 C mobo: N/A Fan Speeds (rpm): N/A Repos: Packages: 2644 pm: dpkg pkgs: 2607 pm: flatpak pkgs: 37 No active apt repos in: /etc/apt/sources.list Active apt repos in: /etc/apt/sources.list.d/docker.list 1: deb [arch=amd64 signed-by=/etc/apt/keyrings/docker.gpg] https: //download.docker.com/linux/ubuntu noble stable Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 1: deb https: //mirrors.ocf.berkeley.edu/linuxmint-packages zara main upstream import backport 2: deb http: //mirror.math.ucdavis.edu/ubuntu noble main restricted universe multiverse 3: deb http: //mirror.math.ucdavis.edu/ubuntu noble-updates main restricted universe multiverse 4: deb http: //mirror.math.ucdavis.edu/ubuntu noble-backports main restricted universe multiverse 5: deb http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse Active apt repos in: /etc/apt/sources.list.d/official-source-repositories.list 1: deb-src https: //mirrors.ocf.berkeley.edu/linuxmint-packages zara main upstream import backport 2: deb-src http: //mirror.math.ucdavis.edu/ubuntu noble main restricted universe multiverse 3: deb-src http: //mirror.math.ucdavis.edu/ubuntu noble-updates main restricted universe multiverse 4: deb-src http: //mirror.math.ucdavis.edu/ubuntu noble-backports main restricted universe multiverse 5: deb-src http: //security.ubuntu.com/ubuntu/ noble-security main restricted universe multiverse Active apt repos in: /etc/apt/sources.list.d/spvkgn-deadbeef-noble.list 1: deb [signed-by=/etc/apt/keyrings/spvkgn-deadbeef-noble.gpg] https: //ppa.launchpadcontent.net/spvkgn/deadbeef/ubuntu noble main Info: Memory: total: 32 GiB note: est. available: 30.83 GiB used: 5.5 GiB (17.8%) Processes: 459 Power: uptime: 20h 50m states: freeze,mem,disk suspend: s2idle wakeups: 9 hibernate: platform Init: systemd v: 255 target: graphical (5) default: graphical Compilers: gcc: 13.3.0 Client: Unknown python3.12 client inxi: 3.3.34 /code]

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$ inxi -Axxx

Audio: Device-1: Intel Lunar Lake-M HD Audio vendor: Hewlett-Packard driver: sof-audio-pci-intel-lnl bus-ID: 00:1f.3 chip-ID: 8086:a828 class-ID: 0401 API: ALSA v: k6.14.0-37-generic status: kernel-api Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin